IMPORTANT MESSAGE
We have made the difficult decision to close the Pale Wizard Big Cartel store until further notice. Don’t fret! All of our stock and music can now be found at palewizardrecords.bandcamp.com
The reason for the change is because we have noticed a sharp rise in fraudulent payments through the Big Cartel store. Basically, it appears that small independent online stores like ours have been targeted by criminals, purchasing items through our store as a way to test out the stolen credit/debit card details that they have somehow got their hands on.
Fraudulent payments are usually quite easy to spot as more often than not, the address and name details will not look real. As soon we receive these orders, we immediately contact both Big Cartel and Stripe Payments and then cancel the order and issue a refund. Unfortunately, this does not protect us from receiving fraudulent payment fees from the store. For some reason, neither Big Cartel or Stripe accept liability for these payments, even though it’s clear that we have done nothing wrong.
Until the system can be updated and improved to protect small stores like us from receiving quite substantial fines, we sadly have had to make the decision to cease selling through this site.
Please visit our Bandcamp page and consider purchasing from there. The benefit of buying through Bandcamp means you can get an immediate free download of any CD or LP you buy from there. Additionally, they also now accept card payments as well as Paypal.
If you have any questions at all, please feel free to contact us at [email protected]
Thank you
Tim & Dan
Pale Wizard Records
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We are an independent record label based in Bath (UK).
Formed in 2017 by Dan Flitcroft who also runs Stage 2 Studios and performs in Sergeant Thunderhoof.
We helped discover the band Phoxjaw and released their first single on vinyl. We are thrilled to see them now headlining festivals worldwide.
Tim Hilleard joined the company in 2020 and shortly after released our the first edition of the '50 Years Later' series which has become our primary focus and passion.
All our products are designed and fulfilled from our studio in Bath. We use local designers and businesses whenever possible.
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If you experience any issues with your order, please head over to the RETURNS page on this website.